No clinical advice
Scheduling only, never medicine.
- Pain, swelling, bleeding and medication questions go to your team
- Call summarised before the handover
- Emergency slot offered, never an answer
MolarLine AI.
Keep every chair full, without adding to the front desk. An AI receptionist for dental practices that answers every call, finds the patient, books into open chair time at the right office, confirms by text and hands anything clinical to your team. Built for HIPAA from the first line of code.
Calls ring while your desk is busy, at lunch and after hours. MolarLine answers in under a second, books into the same schedule and never says a word it isn't allowed to.
A receptionist that books, and knows its limits
- 01
Answers every call
Picks up in under a second, 24/7, with your practice name and the recording notice your state requires. No hold music, no voicemail box nobody checks.
- 02
Books into open chair time
Matches the patient by name and date of birth, offers up to three open slots with the right provider at the right office, and writes the appointment to your schedule. The slot is re-checked the instant it's booked, so two callers can never take the same chair.
- 03
Confirms by text
A confirmation carrying only date, time, provider and office, with SMS consent logged in the words the patient heard. Nothing about the reason for the visit ever goes by text.
- 04
Hands over cleanly
Warm transfer with a one-line summary during office hours, first emergency slot for a patient in pain, a booking queue your desk works within the hour, and voicemail turned into a task when a transfer isn't answered.
- 05
Audit log on every record
Who accessed which record, when, why and the outcome, written as codes and a pseudonym rather than free text, so the log itself holds no PHI. Your dashboard shows it live.
- 06
Works with your practice software
Dentrix, Open Dental and Eaglesoft through NexHealth, or the built-in chair schedule to start before connecting anything. Daily summaries, weekly reports and missed-call alerts by email.
It knows what it is not allowed to do
The assistant handles scheduling only. Everything else goes to a person.
No money talk
Plans accepted, and nothing more.
- Never discusses balances or claims
- Never says what insurance will pay
- Billing questions transferred to the desk
No record reading
Only the appointment being booked.
- Never sees clinical notes or balances
- No match means no record is opened
- New patients set up instead of guessed
No arguing
A person is always one ask away.
- Transfers when a caller insists on a human
- Takes a message with a callback promise
- Never books a procedure it hasn't been told about
Live in under an hour
A guided setup inside the product, then a test call before your number is forwarded.
- 01
Tell it about your practice
Your offices and hours, your providers and what each one does, appointment types and lengths, the insurance you accept, and the words it uses when it answers.
- 02
Connect your schedule
Link Dentrix, Open Dental or Eaglesoft through NexHealth, or start on the built-in chair schedule and connect later.
- 03
Make a test call
Phone the assistant yourself, hear it answer as your practice and watch the booking land on the dashboard.
- 04
Forward your number
You keep your number. Forward it always, after four rings, or outside office hours. Most practices start with overflow and after hours and widen it once they trust it.
- 05
Watch it work
A dashboard with the day's chair schedule per office, every call and what happened on it, the confirmations it sent and the audit log an auditor would ask for.
You ask. We answer.
Is it HIPAA compliant?
It is built to be a business associate: a signed BAA is part of every plan, every access to a patient record is written to an audit log, the assistant handles scheduling only and refers anything clinical, and recordings live under the same controls as the rest of your data.
Does it replace my front desk?
No. It answers the calls that ring while your desk is busy, at lunch or after hours, and books into the same schedule. Your team sees every booking with a note on what the caller said, and takes over any call that needs a person.
Will it answer insurance questions?
It states which plans you accept and nothing more. Balances, claims and what a plan will pay are always handed to your team.
What does it cost?
Plans start at $149/month for one office and 300 minutes, $349/month for three offices with practice software integration and 1,000 minutes, and from $799/month for groups with unlimited offices and 3,000 minutes. Overage is $0.25 per minute, with no setup fee and no contract longer than a month.
How do I get started?
Book a demo. It takes twenty minutes, we configure the assistant with your offices, providers and hours, and you call it yourself. Cancel any time and we forward your number back the same day.
See it on your own schedule?
Book a twenty-minute MolarLine AI demo. We set it up with your offices, providers and hours, then you call it.